Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Understanding Our Privacy Policy and Data Protection
At our blog, we prioritize your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data. We ensure that your information is handled with care and in compliance with applicable laws. By using our site, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
At our blog, we prioritize your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data. We ensure that your information is handled with care and in compliance with applicable laws. By using our site, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
We collect various types of information to provide better services to all our users. This includes personal data such as your name, email address, and any other information you provide when you register or interact with our site. Additionally, we may collect non-personal data through cookies and analytics tools to enhance your experience. Your data is used solely for improving our services and ensuring a personalized experience.
How We Use Your Information
Your information is utilized to enhance our services and provide you with relevant content. We may use your data to send you newsletters, updates, and promotional materials that align with your interests. Importantly, we do not sell or share your personal information with third parties without your consent. We are dedicated to maintaining the confidentiality of your data and using it responsibly.
Your Rights Regarding Your Data
Data Security Measures
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, firewalls, and secure server hosting. We regularly review our security practices to ensure your data remains safe. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates. Your continued use of the site after any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.